Returns & Exchanges
Lewis Winch 1 Year Warranty
If your Lewis Winch fails to operate properly due to a manufacturing defect within one year of purchase, please return it, with a clear copy of your sales receipt.
We will refurbish your Lewis Winch or supply you with a new one and ship it back to you.
Returns not related to manufacturing defects must be returned within 30 days from the date of purchase with original sales receipt. Merchandise must be new, unused and undamaged. Shipping fees are not covered and a restocking fee of 20% will be charged.
**Please note any custom modifications made to the Lewis Winch VOIDS any warranty as stated above. This includes using synthetic rope (NOT RECOMMENDED) and or changing the size of the cable that's supplied.
Product Return Info:
Please send the return product to:
Lewis Winch
315A Levi St, New Westminster,
British Columbia, Canada V3M 4N4
Attention: Returns & Exchanges Department
If you need any help with your return, please email us at info@lewiswinch.com